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Retention

A measure of whether employees remain with an organization over a given period.

businessPublished 2026/06/08Last verified 2026/06/08

References

  1. OPM Federal Employee Viewpoint Survey

    U.S. Office of Personnel Management

    Official employee survey program used as context for retention and engagement measurement.

FAQs

Is retention always good?
Not always. Retention needs context; organizations may focus on regretted attrition, critical roles, or healthy internal movement.
What retention metrics should buyers separate?
Buyers should separate voluntary turnover, involuntary turnover, regretted attrition, internal mobility, tenure cohorts, role groups, team patterns, and location differences.

Related Terms

  • Employee Retention

    The ability of an organization to keep employees over time and reduce unwanted departures.

  • Employee Engagement

    A measure of how connected, motivated, heard, and supported employees feel at work.

  • Pulse Survey

    A short recurring employee survey used to track sentiment, engagement, or workplace signals over time.

Related Items

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    Culture Amp is an employee experience platform for engagement, performance, development, AI recommendations, people science, benchmarks, surveys, and analytics.

  • 15Five

    15Five is an AI-powered performance management platform covering performance reviews, engagement, manager enablement, feedback, goals, compensation signals, analytics, and AI-assisted insights.

  • Lattice

    Lattice is an HR and AI platform for managing people and performance, with performance habits, feedback, updates, analytics, and people strategy workflows.

  • HiBob

    HiBob is an all-in-one HR, payroll, and finance-oriented people platform with core HR, self-service, analytics, automation, hiring, talent, payroll, benefits, time, planning, and compensation modules.

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What it means

Retention is the ability of an organization to keep employees over time and reduce unwanted departures. In HR software, retention work can involve attrition reporting, engagement surveys, manager check-ins, compensation review, career development, performance signals, learning, workforce planning, and employee experience programs.

Why buyers should care

Retention is not one metric and not every departure is negative. Buyers should distinguish voluntary and involuntary turnover, regretted and planned departures, internal mobility, role tenure, team-level patterns, and market-driven exits. Software can help identify patterns and coordinate interventions, but it should not imply certainty about why people leave.

Evaluation checks

Review how the product defines retention metrics, segments data by role or team, protects sensitive employee information, and connects insight to action planning. Check integrations with HRIS, engagement, performance, compensation, learning, and workforce planning systems. If the product estimates risk, buyers should inspect model inputs, human review, manager guidance, privacy controls, and whether recommendations are documented and overrideable.

This glossary entry is buyer-oriented guidance, not legal, compliance, or financial advice.