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360 Feedback

A feedback process that gathers input from multiple perspectives, such as managers, peers, reports, and self review.

businessPublished 2026/06/06Last verified 2026/06/06

References

  1. OPM performance management guidance

    U.S. Office of Personnel Management

    Official performance-management resource for appraisal and review program context.

FAQs

Is 360 feedback used for performance reviews?
Sometimes, but many teams use it mainly for development. Buyers should clarify the intended use before configuring workflows.
What should buyers check in 360 feedback software?
Buyers should check anonymity, reviewer selection, permissions, comment moderation, competency templates, reporting, manager workflows, and follow-up action planning.

Related Terms

  • Performance Management

    The HR process for setting goals, reviewing performance, giving feedback, and supporting employee growth.

  • Employee Engagement

    A measure of how connected, motivated, heard, and supported employees feel at work.

  • Pulse Survey

    A short recurring employee survey used to track sentiment, engagement, or workplace signals over time.

Related Items

  • Lattice

    Lattice is an HR and AI platform for managing people and performance, with performance habits, feedback, updates, analytics, and people strategy workflows.

  • Culture Amp

    Culture Amp is an employee experience platform for engagement, performance, development, AI recommendations, people science, benchmarks, surveys, and analytics.

  • Leapsome

    Leapsome is an AI-powered HR software and people platform covering HRIS, talent suite, goals, feedback, reviews, surveys, learning paths, workflows, and HR-focused AI agents.

  • 15Five

    15Five is an AI-powered performance management platform covering performance reviews, engagement, manager enablement, feedback, goals, compensation signals, analytics, and AI-assisted insights.

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What it means

360 feedback is a structured feedback process that gathers input about an employee, manager, or leader from multiple perspectives, such as their manager, peers, direct reports, cross-functional partners, and sometimes self-review. In software, it may include survey templates, reviewer nomination, anonymity settings, competency models, manager summaries, calibration support, and follow-up planning.

Why buyers should care

360 feedback can improve development conversations, but it can also create trust and data-quality problems if comments are poorly governed. Buyers should distinguish development feedback from formal performance decisions, define who can see results, and confirm whether feedback is interpreted by trained managers or HR owners. A tool should help teams collect useful evidence without turning anonymous comments into unreviewed employment decisions.

Evaluation checks

Review anonymity controls, reviewer selection, small-group protection, competency templates, export permissions, manager workflows, audit history, and links to performance management. Ask how the system handles offensive comments, low response rates, duplicate reviewers, and follow-up action plans. Strong 360 feedback workflows make purpose, visibility, and next steps clear to employees.

This glossary entry is buyer-oriented guidance, not legal, compliance, or financial advice.