What it means
Interview intelligence is software-assisted visibility into interview quality, consistency, feedback completion, interviewer behavior, scorecards, summaries, and hiring team coordination. Some products analyze interview notes or recordings; others focus on structured feedback, reminders, coaching, and process analytics.
Why buyers should care
Interviews are high-impact decision points, and weak process design can lead to inconsistent ratings, missing evidence, poor candidate experience, or decisions that are hard to explain. Interview intelligence can help teams spot gaps, but automated summaries or scoring should remain reviewable and connected to job-relevant criteria.
Evaluation checks
Review how the product captures consent, stores interview data, controls access, and separates factual notes from generated summaries or recommendations. Buyers should inspect structured interview support, scorecard configuration, interviewer calibration, audit trails, retention settings, and ATS integration. If AI is used, ask how outputs are generated, reviewed, corrected, and excluded from final decisions when inappropriate.
This glossary entry is buyer-oriented guidance, not legal, compliance, or financial advice.